FAQ

Q: Where do you ship from?     
A: We ship from Woodbury, MN.

Q: What shipping services do you use?
A: USPS, Priority Mail, Priority Mail Express.

Q: How long for items to be shipped? 
A: Generally 3-7 business days after placing an order (if items are in stock) Preorders have a specified approximate ship time in the listing.

Q: Do you do custom orders?  
A: On occasion we can depending on what the request is. Ex: Embroidery- custom name, gift boxing, custom card. 

Q: Once items are shipped how long until they arrive to my home?

A: Please allow 3-7 business days (excluding holidays). Covid-19 May impact shipping time on occasion once it ships. We always include a tracking email with every order.

Q:What are the shipping costs?      A: We use the most cost effective shipping. Most of the orders will be done by weight. 

Q: What sizes do you sell?
A: Most items are newborn size through size 8 in girls. On occasion we  in stock sizes up to 16. We also sell preorders from size 3/6 months to a girls size 16 to guarantee you get the outfit and size.

Q: What are preorders? 
A: Our preorders are usually custom made clothing items for us or are needing production time, (sewing plus shipping time to us and then to you). These items generally are not in stock. We have you pay ahead in a group with other customers. This is how we keep prices low and it also guarantees your size and item so it won’t sell out. They can take anywhere from 2 to 10 weeks to ship to you. Please don’t order a preorder if you need by a specific time frame as we cannot guarantee an exact ship date only an aporox tat (turn around time) by our sewers. 

Q: Do you offer local pick up?

A: Yes, we do. Choose local pick up in the shipping section upon checkout. Please wait for an email or private message from us for a prearranged time to do a pick up. On occasion we can accommodate a local special delivery if necessary. There is a fee of $5 for delivery. Delivery area range is a 10 mile radius from Woodbury MN only.